Forgot Your myUSA Password

Forgot Your myUSA Password

Issue/Environment/User Group

A Student, Faculty, or Staff member cannot access their myUSA page due to forgetting the password.

Cause

Due to a break or inactivity within the myUSA portal, the user has forgotten their password.

Resolution

  1. Go to USA.edu.
  2. In the top right corner, (1) enter your student or faculty ID (between 5 to 6 numbers long) in to the username field and (2) click “I forgot my password”:mceclip0.png
  3. This will send an email to your USA.edu email with a new password to be used with your student/faculty ID to access the myUSA portal.
  4. If you have any issues (cannot access your USA.edu email, cannot remember your student/faculty ID), contact Support@USA.edu for further assistance.
    1. Please provide your Student ID and date of birth, along with specific details about why you are having an issue resetting your myUSA password.
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