Students needing help with Financial Aid Portal login should contact the Financial Aid department.
Resolution
Financial Aid is dispersed at the State and National level. The University IT Department will have no control over changing the password or looking to see what is happening in the process. This will only be able to be done by Financial Aid counselors as they have been provided access by the government.
Contact information: contactfinancialaid@usa.edu or 904-423-2010
You can also find us online at https://www.usa.edu/admissions-aid/financial-aid/
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